Choose your size and color on the product page, add the item to your bag and follow the checkout steps. You will receive a confirmation email once the order is placed.

Delivery is free for all orders over €100. Below that, the cost is calculated at checkout based on your location.

Orders ship within 1–3 business days after payment. Delivery usually takes 2–5 business days within Europe and up to four weeks for other regions.

Yes. Once your order ships, you will receive an email with a tracking link.

Yes. Choose your country and currency in the selector at the top of the page. Import duties and taxes of the destination country may apply on arrival.

If the order has not shipped yet, we can usually change or cancel it. Contact us as soon as possible via Contact us.

Measure your foot following the steps in our Size Guide Men or Size Guide Women and compare the result with the size chart on each product page.

We generally recommend choosing the larger size for a more comfortable fit.

Most styles fit true to size. Any specific fit notes are listed in the product details.

Yes. Use the Custom order option on the product page, or write to us through Contact us and a manager will help.

Yes, within 14 days of purchase. The item must be unworn, in its original packaging, with all tags attached.

Contact us via Contact us with your order number, and we will send you the next steps.

Refunds are issued to your original payment method within a few business days after we receive the item.

Items from Sale follow the same 14-day policy unless stated otherwise on the product page.

Premium leather, selected by hand for its texture and durability. Read more on The Craft page.

Yes. Materials for each product are listed under Materials on its product page.

Wipe with a soft, dry cloth and keep away from direct sunlight and moisture. For a full routine, see our Care Products.

We recommend avoiding heavy rain. If shoes get wet, let them dry naturally, away from heat, and use a conditioning balm afterwards.

Yes. Find the address and opening hours of each boutique on the Store Locations page.

Yes, all models on display in our boutiques can be tried on. Check availability with the store via Store Locations.

Write or call us through the Contact us page. We reply within one business day.

In our Journal, where we share stories, styling ideas and behind-the-scenes notes.

Yes. A Gift Card is available in any amount, and you can add a gift note when ordering.

Use the newsletter form at the bottom of any page to be the first to know about new arrivals and stories.